K Health Club, is my gym. And they stink! [Note: after succes in what i was trying to do, I decided to remove the gyms name from this post. Hey, it's my blog and i can do what I want!!!]
And their customer service is non-existent. They owe me approximately $300 and keep telling me that "they don't have my money..." That their 3rd party billing company does. Who, by the way, when I called the 3rd party, has no record of me paying that money.
At any rate, the nice gentlemen (insert tone of sarcasm), actually the manager and I had a lengthy discussion today on the proper way to run a business and treat your customers. I told him that unfortunately since I had been treated so poorly that I would have to tell anyone who asked that they stink. And his comment was "really, in the scheme of things you are only one customer...do you really think you could shut our business down?" My reply was "no, I couldn't, but if you keep running the business the way you have (for the short 3 months that they have been open) then you will shut yourselves down. At any rate, it got me to thinking that I've lived in this town my entire life (almost) and I know ALOT of people. I'm what they call a Maconite. If I told 10 people and those 10 people told 2 people and those 20 people told just one person and those 20 people told 2 people, oh and then I sent out a mass email to the various running and cycling distribution lists that I have access to, plus wrote a letter to the editor of our local paper, plus reported my dissatisfaction with the Better Business Bureau, plus got my Mom and friend to tell all of their co-workers at the hospital how bad they stunk, oh and Troy said he would spend the $300 to have his truck lettered to say that gym Stinks, and then I put as the first line of a blog post "Changed: see above" so that when someone googled for their phone number they would see that at the top...well, how many people would this one person get the word out to?
It will be interesting to see...and when I meet with the owner on Monday morning, I will make sure that he is aware of how many people I do have access to.
Thanks for bearing with me. Now I'm going to try some Google combinations and see if it worked!!!
UPDATE: It didn't work out as planned based on my searches...dangit! But at least I got the word out...if any of you move to Macon, don't join this gym...unless of course, in the scheme of things $320 isn't that big of a deal (as I was told by the manager today...). Well, then rock on and don't worry about the possibility of your money being taken.
Have a GREAT weekend!!!!! I'm going to drink beer, because hey....I don't have any long runs to get up early for! Yeah for no long runs!